Hello Randy:
I thought I would take a few minutes to write and thank you for the excellent service that I received this summer while purchasing my 2008 Audi.
I appreciated how you promised to set my car aside with a refundable deposit until I could make it into the city to do a test drive. That made a big difference to us and I know that this particular vehicle could have been sold many times over. That really instilled confidence in your dealership. Also thank you for having the car ready for us and for all the help that you gave us, including the on-site ICBC agent, in making the deal happen.
The follow-up call was gratefully appreciated. We are totally thrilled with our new car and we have recommended you to our friends.

Sincerely,
Maureen Anderson