Hello Rob,
I just want to take a few minutes to express my thanks for the professional, straightforward and transparent way I was treated when I purchased my 2005 Lexus Rx. You explained your processes and procedures clearly and objectively. When I identified the car that interested me, you had the historical information and BCAA evaluation available to help me make my decision. You made a sincere effort to answer my questions and concerns. When I made my decision, the staff and associates were pleasant, informative and helpful in handling the paperwork.
I feel good about this purchase experience and will come to you again when I consider my next car.
Thank You
Marshall Moleschi
Burnaby, BC