Randy, Rob and Steve;

I wanted to send you a note to say thank you and to tell you what a positive experience it was for me to buy my 2005 Tahoe from Autoway.

I found your company one day while searching the web for a new vehicle for our family. At first I thought, okay another business advertising their used vehicles on the web. As we live in Kamloops BC the thought of dealing with a company in North Vancouver on the purchase of a new vehicle didn’t strike me as the best avenue to go down. However, after browsing through the Autoway site I thought, what have I got to lose by calling and seeing what it’s all about.By this time in my search I was certain on the vehicle type, options and the price I was willing to pay.

My first call was answered by Robbie who took the time to explain how the process worked, the pricing structure and how they would be able to source out a vehicle if I chose to deal with Autoway. After that call I went back to the “Used Car Factory” on the website and put in my request. Within a couple of days Randy called to confirm my submission and to see when I would be ready to make a purchase. I told Randy I was ready today and so the search was on.

About 3 weeks later, Robbie called to say that Randy was down in Arizona and had found a Tahoe that fit my budget and options wish list. After the call, he emailed pictures and faxed the GM vehicle build sheet so I could see exactly what they had found. There was some apprehension on my part at first when I thought of bringing a vehicle in from the US. Robbie and Steve were quick to answer all my questions and assured me that this would be painless for me.

From that point on all I had to do was sit back and relax while Randy Robbie and Steve worked with their network to bring the vehicle through the border ensuring all the inspections and proper paperwork were complete to give me a worry free transaction. Once the vehicle was in North Vancouver, I arranged a time to come and view it and ensure it was what I wanted. With Autoway’s high standards for top quality, lightly used vehicles I was not disappointed. I’m positive that Randy, Robbie and Steve helped me find much more vehicle for my money than I ever could have.

Thanks again for making this a stress free and most importantly, enjoyable experience. I’m glad I made the call. I have and will continue to recommended Autoway to anyone I know who is looking for a premium used vehicle.

Sincerely,

Jeff McDonnell
Kamloops, BC